Refund policy
Habtea Refund Policy
No Returns or Refunds
At Habtea, all sales are final.
Due to the nature of our products as consumable food items, we do not offer returns, exchanges, or refunds once an order has been placed.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at info@habtea.com with:
-
Your order number
-
Photos of the issue
-
A brief description
We will review the situation and, at our discretion, may offer a replacement.
Shipping Responsibility
Habtea is not responsible for:
-
Packages marked as delivered by the carrier
-
Incorrect shipping addresses provided at checkout
-
Delays caused by the shipping carrier
Contact
For any questions, please contact us at:
Habtea
info@habtea.com
habtea.com